Shipping & Delivery Policy

At darknot.in, we understand how important it is for you to receive your order quickly, safely, and in perfect condition. That is why we have designed our shipping and delivery process to be fast, transparent, and hassle-free. The moment you place an order with us, our system confirms it and our team begins processing it right away. Most orders are dispatched within 24–48 business hours, excluding Sundays and public holidays. You will receive an order confirmation email and SMS with all the necessary details, followed by a shipping confirmation that includes your tracking number and courier partner information once the package has been shipped.

We work with some of India’s most reliable courier and logistics providers to ensure that your products are handled with care and reach you as quickly as possible. Our standard delivery timelines range between 3–7 business days, depending on your city and location, but in metro areas, many orders are delivered even sooner. For customers in remote or rural areas, delivery may take a few extra days, but rest assured we will keep you updated at every step so you always know where your package is.

Each item you order is packed securely using tamper-proof and protective packaging materials to avoid any damage during transit. If you order multiple products in a single purchase, we will make every effort to ship them together in one package. However, in some cases, items may be shipped separately to ensure faster delivery or due to availability from different warehouses.

We offer nationwide shipping across India, covering most pin codes through our trusted delivery network. Standard shipping is free for orders above a certain value, while nominal charges may apply for smaller orders, Cash on Delivery (COD) payments, or express shipping requests. Any applicable charges are displayed clearly at checkout before you make payment, so there are no hidden surprises.

Once your order is shipped, we encourage you to track it using the tracking link or AWB number provided in your confirmation email/SMS. This allows you to follow your order’s journey in real-time, from our warehouse to your doorstep. If your package is delayed, misplaced, or shows any unusual status, our support team is here to assist you and will coordinate with the courier partner to resolve the issue as quickly as possible.

In the rare event that your package arrives damaged or tampered with, we recommend refusing delivery or contacting us immediately. We will investigate the issue and arrange for a replacement or refund as per our Return & Exchange Policy. Your satisfaction and trust are our top priority, and we want you to shop with confidence knowing that you are fully protected.

Our commitment does not stop with timely shipping — we are continuously working to expand our logistics network, optimize our warehouse operations, and offer faster delivery options, including same-day and next-day delivery in select locations. As we grow, we aim to make the delivery process even smoother, giving you greater control and convenience over when and how your products arrive.

At darknot.in, we believe that a great shopping experience is not just about quality products but also about timely delivery and peace of mind. Our goal is to make sure that from the moment you place an order until the time it reaches your hands, the entire process is seamless, reliable, and stress-free.